Privacy Policy

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We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website, interact with our services, or make purchases. Terms and Conditions apply.

SMS Consent or phone numbers are not shared for the purpose of SMS with third parties or affiliates. SMS consent is not shared with third parties for marketing purposes. We do not sell, rent, or trade your personal information to third parties. Your data may be shared only under the following circumstances:

• With trusted third-party service providers (e.g., payment processors, shipping companies) to complete your transactions.
• When required by law or to comply with legal obligations.
• To protect the rights, property, or safety of BioNwater, our customers, or others.

Types of Information Collected: we may collect the following types of personal information:

• Personal Identifiable Information (PII): Name, email address, phone number, shipping and billing addresses.
• Payment Information: Credit card details, billing information (processed securely through third-party payment processors).
• Browsing Information: IP address, browser type, and usage data collected through cookies and similar technologies.

Method of Information Collection: we collect information from you in several ways, including:

• When you register on our website or make a purchase.
• When you sign up for our newsletter or opt in for SMS notifications.
• Through cookies and tracking tools for website analytics and improvements to your user experience.

Purpose of Data Collection: we collect your data to:

• Process and fulfill orders efficiently.
• Provide customer support and respond to inquiries.
• Send SMS updates regarding orders, concerns, and other related matters with your consent.
• Improve our website, products, and services based on user behavior.
• Ensure compliance with legal and regulatory requirements.

Standard Messaging Disclosures
Messaging frequency may vary. Message and data rates may apply. 2-5 SMS per customer. Standard messaging rates will be charged by your mobile service provider.

You can opt-out of receiving SMS messages from BioNwater International; at any time by texting "STOP" to the number from which you received the message. For assistance, text "HELP" at 9166822466 or visit our website www.bionwaterusa.com. Read our Privacy Policy and Terms and Conditions.

SMS Consent or phone numbers are not shared for the purpose of SMS with third parties or affiliates. SMS consent is not shared with third parties for marketing purposes. 

Bionwater International provides this privacy policy, which describes how BWI processes your personal information. This Privacy Policy applies only to BWI’s online resources and website; it does not govern the practices of any third parties, which may be linked on BWI’s pages, or personal information that BWI may receive otherwise. 

Important Notice to Non-U.S. Residents  

BWI’s Website and their servers are located and operated in the United States. We do not solicit or knowingly collect personal data from individuals in the European Economic Area (EEA), United Kingdom or Switzerland and other countries. Individuals from outside the United States who contact us and send us personal information voluntarily are advised that the protection of such information may be different from data protection in the countries where they reside. They are also advised to consider before they voluntarily send personal information to us that there might not be an independent data protection authority and/or safeguards of the data processing principles and/or safeguards of data subject rights as set forth under the GDPR and comparable laws in the United States, unless such rights are explicitly mentioned in this Privacy Policy.  

Collection of Personal Information 

When you register on the BWI website, we ask you for personal information (such as your name, e-mail address, and an account password). For certain services, such as book sales or donations, we also request credit card or other payment account information. AEI will collect information on this website and further process it only to the extent necessary to provide features and services, to complete online transactions, or to maintain the security of our network and maintain services as detailed below.  

Other Websites BWI’s website may, from time to time, contain links to external websites. BWI encourages you to review the privacy and security policies of any externally linked websites that may be accessed through the Websites. BWI assumes no responsibility or liability for the information, collection and disclosure practices of any external websites that a user can access through the Websites. Cookie/Tracking Technology BWI uses cookies, pixels, beacons, and other reporting technologies across its web properties. The purpose of these tools is to operate the website to improve the quality of our service by monitoring user preferences, activities, and trends. These tools only collect aggregate, anonymous data unless you have already registered with BWI.  

Sharing Personal Information 

BWI only shares personal information covered by this Privacy Policy with other companies or individuals outside of BWI in the following limited circumstances: (1) We provide such information to other trusted businesses or persons for the purpose of processing personal information on our behalf. We require that these parties agree to process such information based on our instructions and in compliance with this Privacy Policy and any other appropriate confidentiality and security measures. (2) We have  reason to believe that access, use, preservation, or disclosure of such personal information is reasonably necessary to (a) satisfy any applicable law, regulation, legal process, or enforceable governmental request; (b) enforce applicable Terms of Service and this Privacy Policy, including investigation of potential violations thereof; (c) detect, prevent, or otherwise address fraud, security, or technical issues; or (d) protect against imminent harm to the rights, property, or safety of BWI, its users, or the public as required or permitted by law. We may share with third parties certain pieces of aggregated, non-personal information, such as the number of users who searched for a particular term, for example, or how many users clicked on a particular article. Such information does not identify you individually. 

Commitment to Data Security 

We take appropriate security measures to protect against unauthorized access to or unauthorized alteration, disclosure, or destruction of data. These measures include internal reviews of our data collection, storage, and processing practices and security measures, as well as physical security measures to guard against unauthorized access to systems where we store personal data. We restrict access to personal information to BWI employees, contractors, and agents who need to know that information in order to operate, develop, or improve our services. These individuals are bound by confidentiality and data security obligations and may be subject to discipline, including termination and criminal prosecution, if they fail to meet these obligations. 

AEI’s Participation in Amazon’s Associates Program BWI is a participant in the Amazon Services LLC Associates Program, an affiliate advertising program designed to provide a means for sites to earn advertising fees by advertising and linking to Amazon.com  Your Online Subscription to Marketing  If you have subscribed to our email marketing, you may manage your receipt of marketing and non-transactional communications at any time by clicking on the “manage preferences” or “unsubscribe” links located on the bottom of BWI’s emails. Additionally, you may unsubscribe here on our website.  

Children 

We are committed to protecting the privacy of children. You should be aware that the Website is not intended or designed to attract children under the age of 13. We do not knowingly collect personal information from children under the age of 13 through the Websites.  Changes to Our Privacy Policy and Contact We may modify this Privacy Policy from time to time. Any changes to the Privacy Policy will be noted in a revised policy statement and become effective when the updated policy is posted. 

For any issues related to BWI’s Privacy Policy, please contact webmaster @requests@bionwater.org by e-mail or call 916-6822466 and ask to speak to the webmaster.