We are happy to serve you!

For any questions or concerns about the operations of your BioNwater alkaline water machine,  our reliable and knowledgeable staff is available to take your calls. For issues requiring deployment of a technician onsite, the turnaround schedule is as follows: 3-day turn around for onsite services within California, and 7-day turn around for out of state locations in the United States of America.

For technical support please contact us 

Toll Free 888-703-9880 or 916-682-2466 for assistance.